We offer a comprehensive range of solutions to help businesses include more people in everything they do, fostering the most equitable working environments possible, and attracting and retaining loyal customers and talented employees.  

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Developing a comprehensive inclusion strategy is crucial for creating an equitable and inclusive workplace and service environment.

Our interventions are designed to help position inclusion as a priority within your organisation and to integrate it into every aspect of your culture and operations. Here are the key components of our inclusion strategy services:

Establish what DEI mean to your organisation: DEI means different things to different people. Establishing what DEI means for your business is the first step in demonstrating the benefits it will offer. Typically, this aspect of DEI strategy focusses on development of a DEI policy, outlining your vision for DEI, supported by coordinated communications to your leaders, colleagues and customers, that share that vision, and establish personal accountability.

Positioning Inclusion as a Priority: We work with you to establish and highlight the importance of inclusion within your organisation and to gain buy-in from leadership, colleagues and customers. By demonstrating the value and benefits of an inclusive culture, we establish the business case for change, and create a sense of urgency and commitment to inclusion initiatives.

Integrating Inclusion into Organisational Design and Values: The most inclusive organisations are enabled by structures, processes and practices that ensure equity and consistent experiences and treatment, and that ensure that diverse peoples’ needs are considered in everything you do.

We assist in embedding inclusion into your organisational design, culture, policies and pratices, and values. Our team collaborates with you to align your structures, processes, and practices with established and proven inclusive principles, ensuring that inclusion becomes ingrained in how you think, and how you operate.

Identifying and Prioritising Inclusion Initiatives: Every organisation starts its DEI journey from a unique place. We’ll work with you to conduct a thorough assessment of your organisation to identify areas of strength, areas for improvement and to develop your bespoke inclusive roadmap. Through data collection and analysis, employee feedback, and benchmarking, we help prioritise inclusion initiatives that will have the most significant impact on your organisation's culture and diversity outcomes.

Reviewing, Recommending, and Implementing Inclusive Improvements: Our experts review your policies, procedures, and practices to identify potential barriers to inclusion and equitable experiences. We then provide recommendations and support to implement improvements across various areas, such as recruitment, performance management and talent development, employee engagement, and leadership development.

Improving Diversity Data Collection and Analysis: People from under-represented and minority communities are naturally hesitant to share their personal data, in their experience it can often lead to biased treatment, discrimination and worse. By establishing the business case for diversity data collection in your organisation, we’ll help you to put the right controls and communications in place so that everybody understands why you collect data, how it is used and kept safe, what it tells you, and what you aim to achieve.  

We will also help you to analyse your diversity data, understanding where risks arise, and what you can do to establish more objective, fact-based decision making and assessments.  

Want to knoew more about the business case behind Diversity, Equity and Inclusion in business? Check out our recent article - The Power of Diversity, Equity and Inclusion - Driving Success and Social Responsibility

Contact us today to book your free 30 minute consultation call. Just complete our form, and we'll be in touch shortly to arrange a chat at a time that suits you. 

We offer comprehensive equality, diversity, and inclusion (EDI) training programs designed to empower teams and individuals to foster inclusive workplaces and service environments. Providing practical solutions that can be implemented by individuals and organisations, our focus is always on delivering meaningful training interventions that don’t only inform, but transform too.

Our training can be delivered in-person or online, for groups and for individuals. We provide flexible options to accommodate your organisation's needs. We provide customisable modules that cater to specific audiences, ensuring relevance and engagement. Some of the topics we cover in our training programs include:

Driving Business Success through Diversity, Equity, and Inclusion (DEI): Unlocking the Power of DEI in the Workplace

This introductory module establishes and explores the business case for diversity, equity, and inclusion. It emphasises how organisations can leverage DEI to attract and retain diverse talent and loyal customers, enhance employee engagement and customer experience, drive innovation and achieve sustainable growth.

Exploring Bias: Understanding its Impact and Reflecting on Personal Biases for a More Inclusive Workplace (Unconscious Bias)

Participants gain insights into unconscious biases and their impact on decision-making and workplace dynamics. They engage in self-reflection exercises and learn strategies to mitigate bias and create a more inclusive work environment.

Unmasking Bias: Transforming HR Practices for Inclusive Excellence

This module focuses on equipping HR professionals, business owners and leaders with the knowledge and tools to identify and address bias within key people/HR processes, including recruitment, performance evaluations, promotions, and talent identification and development.

Inclusive Talent Acquisition: A Comprehensive Guide for Leaders and/or Recruiters

Participants learn inclusive recruitment practices, including strategies to attract diverse talent, minimize bias during selection, interview and appointment processes, and the importance of creating inclusive onboarding experiences. The module provides in-depth practical tips for building equitable, objective and fact-based recruitment processes which help to build diverse and high-performing teams.

Language Matters: Mastering Inclusive Communication and DEI Terminology in Communications and Marketing, HR and in working life

This training addresses the importance of inclusive language in fostering a welcoming and inclusive workplace. Participants learn how to talk about DEI in business with a view to improving reputation, and attracting and retaining diverse talent and custom. This course also touches on how to use inclusive terminology in practice, focussing specifically on job descriptions, communication materials, and everyday conversations, to create an inclusive and respectful environment.

Embedding Inclusion: The Employee Inclusion Lifecycle

This module focuses on creating an inclusive employee experience throughout every stage of the employee lifecycle. Participants explore strategies to onboard, develop, reward and recognise, and retain diverse talent, fostering a sense of belonging and engagement.

Legislating for Inclusion: Understanding UK Diversity, Equality, and Inclusion Legislation

Participants gain an understanding of the key diversity, equality, and inclusion legislation in the UK. They learn how to identify, manage and mitigate diversity related risks and issues and how to ensure compliance. This course also touches on creating legally compliant and inclusive policies and practices that promote and ensure a fair and equitable work environment.

Our inclusive training programs are designed to enhance awareness, build knowledge, and to explore the practical skills and interventions required to drive meaningful change. We work closely with your organisation to tailor the training content and delivery to meet your needs and expectations, and we also provide ‘off-the-shelf’ solutions that are less resource intensive.

Contact us today to book your free 30 minute consultation call. Just complete our form, and we'll be in touch shortly to arrange a chat at a time that suits you. 

Accurate and comprehensive data is the foundation for effective diversity and inclusion strategies.

We provide a range of services to help you navigate the complexities of diversity data disclosure, collection, storage, analysis, and utilisation.

Our offerings include:

Encouraging Data disclosure: People from under-represented and minority communities are naturally hesitant to share their personal data, in their experience it can often lead to biased treatment, discrimination and worse. By establishing the business case for diversity data collection in your organisation, we’ll help you to put the right controls and communications in place so that everybody understands why you collect data, how it is used and kept safe, what it tells you, and what you aim to achieve.  

Data Collection, Storage, and Analysis: We offer expert guidance and support in developing robust data collection methods to gather relevant diversity information within your organisation.

Whether it's conducting employee surveys, implementing anonymous reporting mechanisms, or utilising other data collection techniques, we ensure that your data collection processes are legally compliant, inclusive, secure, and aligned with best practice. We can assist in organising and storing data in compliance with Data Protection regulations and industry standards. Additionally, we employ advanced analysis techniques to identify key insights and trends from your diversity data.

Privacy and Reporting Compliance: Data privacy and reporting laws play a critical role in diversity data management. We provide expert advice to ensure that your data collection and storage practices align with privacy regulations, such as GDPR or CCPA. Our team assists in implementing necessary safeguards, including anonymisation and data protection measures. We also help you develop compliant reporting frameworks to meet legal requirements and promote transparency.

Trend Identification and Feedback Response: We help you unlock the power of diversity data by identifying meaningful trends, patterns and insights. We employs advanced tools and techniques to extract actionable insights from your data, enabling you to identify areas of risk, and to make informed decisions.

Additionally, we assist in interpreting customer and employee feedback related to diversity and inclusion. By understanding stakeholder perspectives, we help you develop targeted strategies and initiatives that address their concerns and drive positive change.

By leveraging our diversity data services, you can gain a deeper understanding of your organisation's diversity landscape, make data-driven decisions, and cultivate an inclusive culture that responds to the needs of your customers and employees.

Contact us today to book your free 30 minute consultation call. Just complete our form, and we'll be in touch shortly to arrange a chat at a time that suits you. 

Effective communication and marketing strategies are essential for promoting inclusion, and reaching diverse audiences.

Our services focus on creating engaging, accessible, and inclusive communications and marketing content that promote your efforts to offer accessible, inclusive services and employment. 

We offer a range of solutions to meet your specific needs, including:

Engaging Internal Communications, Social Media, and Marketing Content: We collaborate with you to develop compelling internal communications, social media campaigns, and marketing materials that resonate with your employees and target audience. Our team ensures that the content reflects your organisation's values, promotes inclusion and accessibility, and encourages engagement.

Promoting Accessibility and Showcasing Inclusion Efforts: We help you highlight your commitment to accessibility and inclusion through your communications and marketing initiatives. By incorporating accessibility features, such as alt-text, camel-case hashtags, closed captions, and other inclusive communication and design principles, we ensure that your content is accessible to everyone.

Did you know that around 20% of the UK population lives with a disability? That’s a lot of customers and potential employees who need to know how accessible your business and services are before they travel to see you. If people with disabilities can’t access your premises or digital services, they can’t purchase your products and services.

We also assist in showcasing your inclusion efforts, celebrating success stories, and sharing best practice with your stakeholders.

Insights and Commentary articles: Expert Articles, Interviews, Blogs, and Press Releases: We can produce thought-provoking articles, blogs, interviews and press releases, to showcase your expertise, and commitment to inclusion and accessibility. Check out our DEI Unboxed webpage, where we share articles we’ve written for other businesses, and for our website visitors.

Accessible Webpages Optimized for Search Engines: We design and develop accessible websites and webpages that prioritize inclusion, usability and accessibility. We can also audit your existing digital offerings and identify where you can make small changes, that make a big difference for your disabled users. We’ll ensure that your digital content adheres to accessibility guidelines/best-practice and is optimized for search engines, enabling individuals with disabilities to access your information and services easily.

Inclusive Advertising and E-commerce Content: We assist in designing inclusive advertising campaigns and e-commerce content that resonates with diverse audiences. Our team helps you craft messages and visuals that are inclusive, representative, and appeal to a wide range of customers.

Simplifying HR Documents and Inclusion Policies: We provide support in simplifying and streamlining your HR documents and inclusion policies. We’ll ensure that policies and supporting documentation are clear, concise, and easily understood by all employees, promoting transparency and consistency in your organisation's practices.

By leveraging our inclusive communications and marketing services, you can effectively reach and engage broader, more diverse audiences, showcase your commitment to inclusion and accessibility, and improve your reputation with key customer and employee populations.

Contact us today to book your free 30 minute consultation call. Just complete our form, and we'll be in touch shortly to arrange a chat at a time that suits you. 

Closing the pay gaps is not only a matter of equality but also a key driver of organisational success.

Our pay-gap services are designed to help you identify, analyse, address, and eliminate pay disparities within your organisation.

Our comprehensive offerings include:

Pay-Gap Data Collection and Equal Pay Audits: We assist in collecting and analysing pay-gap data to gain a clear understanding of any existing disparities. We’ll conduct rigorous equal pay audits, evaluating compensation structures and identifying potential gaps based on gender, ethnicity and other protected characteristics. Through this process, we help you uncover any inequalities and develop strategies to address them.

Pay-Gap Narratives and Gender Strategies: We work with you to craft compelling pay-gap narratives that outline your commitment to equitable practices. We’ll help you design and agree strategies that align with your organisation's values and goals. These strategies encompass comprehensive approaches to foster equality, addressing not only pay disparities but also representation, career progression, and workplace culture.

Setting Targets and Objectives for Senior Employees: We assist in setting meaningful targets and objectives for senior employees to drive diversity and inclusion at leadership levels. By establishing measurable goals, we promote accountability and track progress in achieving balance and gender and ethnicity based pay-parity within your organisation's top ranks.

Sponsorship, Role-Modelling, and Mentoring Programs: We help you implement sponsorship programs that facilitate career advancement for underrepresented groups, role-modelling initiatives to inspire and empower employees, and mentoring programs that foster professional development and inclusion. These programs play a vital role in nurturing talent, overcoming barriers, and promoting diversity at all levels.

Candidate Attraction Strategies and Flexible Working Practices: Closing pay-gaps is often about ensuring that you have the best, most diverse talent pipelines at all levels of your organisation. Our team works collaboratively to develop candidate attraction strategies that target diverse talent pools, that promote inclusion in recruitment processes and reduce the impact of bias in recruitment, reward and recognition – a known contributor to pay-gaps. We also guide you in implementing flexible working practices that support work-life balance and cater to the diverse needs of the most talented employees.

Building Relationships with Gender and Inclusion Networks: We assist you in forging meaningful connections with  employee networks or resource groups, both internally and externally. These networks provide valuable resources, knowledge-sharing platforms, and create opportunities for collaboration and candidate attraction, strengthening your organisation's commitment to diversity and inclusion.

By leveraging our pay-gap services, you can proactively address pay disparities, create a more equitable workplace, and foster a culture that attracts and retains diverse talent. BY talking about your efforts to close pay-gaps, you can also improve your reputation and attract the best, most diverse talent out there.

Contact us today to book your free 30 minute consultation call. Just complete our form, and we'll be in touch shortly to arrange a chat at a time that suits you. 

Our team is here to support you in recognising and celebrating both your organisation's commitment to inclusion and the contribution of individuals.

We offer comprehensive services related to inclusion awards and benchmarks, including:

Benchmark Selection and Research: We can assist you in identifying the most relevant and meaningful inclusion benchmarks for your industry and your organisational goals. Our team conducts thorough research and analysis to ensure the benchmarks align with your specific needs.

Award Submissions Support: Crafting compelling award submissions is crucial to showcase your organisation's progress in developing an inclusive culture and in delivering inclusive practices, services and products. We provide expert guidance and support in drafting, refining, and reviewing your award submissions. Our aim is to help you present the most compelling case that highlights the impact of your inclusion initiatives.

Internal Inclusion Awards: Recognising and appreciating internal efforts towards fostering inclusion is essential for building a culture of belonging. We collaborate with you to design and develop internal inclusion awards that reflect your organisation's values and objectives. Our team helps you define judging criteria that align with your unique context, and your Values, ensuring a fair and transparent evaluation process.

With our expertise and guidance, you can leverage inclusion awards and benchmarks to demonstrate your organization's commitment to diversity and inclusion, gain industry recognition, and attract top talent.

Contact us today to book your free 30 minute consultation call. Just complete our form, and we'll be in touch shortly to arrange a chat at a time that suits you.